Frequently Asked Questions

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  • Indoor environment – inadequate temperature, humidity, poor air circulation, ventilation system issues.
  • Unsealed building envelopes exchanging air between the attic and main living areas.
  • Indoor air contaminants – chemicals, dusts, molds or fungi, bacteria, gases, vapors, odors.
  • Insufficient outdoor air intake.
  • Antiquated duct systems
  • Carbon dioxide (CO2), tobacco smoke, perfume, body odors – from building occupants.
  • Dust, fiberglass, asbestos, gases, including formaldehyde – from building materials and attic areas.
  • Toxic vapors, volatile organic compounds (VOCs) – from household cleansers, solvents, pesticides, disinfectants, glues.
  • Gases, vapors, odors – off-gas emissions from furniture, carpets, and paints.
  • Dust mites – from attic, carpets, fabric, foam chair cushions.
  • Microbial contaminants, fungi, molds, bacteria – from damp areas, attics, stagnant water, and condensate pans.
  • Ozone – from electric motors, electrostatic air cleaners.
  • Asthma or allergies
  • Headaches or dizziness
  • Lethargy, fatigue, or low energy levels
  • Dryness and irritation of the eyes, nose, throat, and skin
  • Shortness of breath
  • Sinus congestion
  • Tachycardia (rapid heartbeat)
  • Coughing and sneezing
  • Respiratory issues
  • Nausea, vomiting, anorexia
  • Cancer
  • Photocatalytic oxidation is achieved when you combine UV rays with a TiO2-coated filter. TiO2 refers to Titanium Oxide. This process creates hydroxyl radicals and super-oxide ions, which are highly reactive electrons.
  • These highly reactive electrons aggressively combine with other elements in the air, such as bacteria and VOCs. VOC is an acronym for Volatile Organic Compounds, which include harmful pollutants such as formaldehyde, ammonia and many other common contaminates released by building materials and household cleaners generally found in the home.
  • Once bound together, the chemical reaction takes place between the super-charged ion and the pollutant, effectively “oxidizing” (or burning) the pollutant. This breaks the pollutant down into harmless carbon dioxide and water molecules, making the air more purified.

The answer is YES if you want to save 30% to 50% of your energy costs.  We provide a whole home approach using scientific data and a proprietary rating system that will empower homeowners to lead a cleaner lifestyle for a healthier and safer environment while reducing energy costs.

After the healthy home consultation, we provide a health and efficiency performance report back to the customer with recommended solutions to address and health and safety concerns along with opportunities for energy efficiency gains.

Our trained home performance specialists will perform a visual and testing assessment of your home, gather all your energy costs and usage for water, natural gas and electricity. Because of the level of detail involved, an audit typically takes 1 hour onsite and approximately 4 to 6 hours offsite by our engineering team to complete your custom proprietary report.

Our healthy home consultation is a comprehensive assessment of your home and typically can run over $1,000.  At Next Level Home Performance for a limited time we are offering a complimentary healthy home consultation.  In addition, we facilitate additional grants, rebates, incentives and discounts saving time and money for our customers.

Our expert home performance specialists will discuss with you any problems you’re having such as high energy bills, cold/hot spots and comfort areas, poor indoor air quality symptoms, existing respiratory or health conditions, etc. to find the best health and utility savings solutions. 

Follow these tips so you’re prepared when the technician arrives.

  • Make a list of existing problems and share that with your specialist. Your list may include the following: visible condensation, uncomfortable or drafty rooms, mold or mildew, dampness, odors and pest problems (ants, mice, etc.).
  • Have copies of your last 12 months bills for water, natural gas and electricity. If you are unable to locate them we can assist you in a few short minutes to gather the data.
  • Be present during the testing phase. To do a thorough inspection, your technician will need easy access to the following areas: attic, duct work, electrical panel, pool equipment, heating, cooling and water heater systems. During the testing, you can ask questions that come up, as well as provide helpful information to the technician or specialist.

After you’ve had your healthy home consultation, we can help you review the results and recommend next steps for maximum savings and health benefits.

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